Course curriculum

    1. Introduction to GLOBO University

    2. Welcome and Introduction to the US Health Care System

    3. Learning Objectives

    4. US Health Care System

    1. The Two Pillars of Patient Access

    2. The Financial Maze

    3. The Right to Understand

    4. The Interpreter's Critical Position

    1. Private & Commercial Insurance

    2. Public Payers (Medicare & Medicaid)

    1. Foundational Laws: Title VI and the ADA

    2. Healthcare's Civil Rights Law: Section 1557

    1. The Flow of Money & Care

    2. From Theory to the Exam Room

    3. The Front Desk Encounter: The Financial Gateway

    4. The Clinical Intake: Nurses & Medical Assistant

    5. The Provider Encounter: Diagnosis & Treatment

    6. A High-Stakes Process: Informed Consent

    7. A High-Stakes Process: The Hospital Discharge

    1. Navigating Pharmacy and Medications

    2. The Role of Social Work & Case Management

    3. Explaining Advanced Directives

    4. Best Practices for Managing Information Flow

    5. Ethical Boundaries with Financial Questions

    6. Upholding Legal Standards: The Interpreter's Role

    7. Professional Advocacy vs. Overstepping Boundaries

    8. Interpreter Self-Care: Managing Systemic Stress

About this course

  • 1 hour of video content

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